This privacy policy (“Policy”) relates to the manner in which Born Story India Private Limited (“we”, “us”, “our”) use, handle, and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.
We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us. Born Story India Private Limited may change this Policy periodically, and we urge you to check this page for the latest version of the Policy in order to keep yourself updated.
What data is being collected
We may collect the following information from you:
- Name and personal identifiers.
- Contact information including physical address and email address.
- Demographic information, preferences, or interests.
- Personal Data or other information required for providing goods or services to you.
What we do with the data we gather
We require this data to provide you with the goods or services offered by us including but not limited, for the below set out purposes:
- Internal record keeping and account management.
- For improving our products or services to better suit your needs.
- For providing updates to you regarding our products or services including any special offers or promotional materials.
- To communicate critical transactional information to you.
- For internal training, security, and quality assurance purposes.
Who do we share your data with
We may share your information or data with the following entities:
- Service Providers: Third parties in order to facilitate the provisions of goods or services to you, carry out your requests, respond to your queries, fulfil your orders or for other operational reasons.
- Auditors & Advisors: Our auditors or legal advisors to the extent required by them for performing their professional services.
- Government Bodies: Regulatory authorities and law enforcement agencies pursuant to our legal obligations or compliance requirements.
How we use cookies
We use “cookies” to collect information and to better understand customer behaviour on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third-party service providers have their own privacy policies addressing how they use such information.
Your rights relating to your data
Right to Review
You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). That said, we will not be responsible for the authenticity of the data or information provided by you.
Withdrawal of Consent
You can choose not to provide your data at any time while availing our goods or services, or otherwise withdraw your consent provided to us earlier, in writing to our email ID: support@bornstory.com. In the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods. Please note that these rights are subject to our compliance with applicable laws.
Data Retention & Security
Retention Duration
We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.
Security Measures
We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data against unauthorized access, disclosure, or destruction.
Queries & Grievance Officer
For any queries, questions, or grievances about this Policy, please contact our support team.